|
 |
TESTIMONIALS |
|
“JUST WANTED TO STAY MY WIFE AND I THOROUGHLY ENJOYED OUT RECENT STAY AT YOUR HOTEL. THE BREAKFAST SERVICE IN YOUR RESTAURANT WAS OUTSTANDING AND THE FOOD WAS FIRST CLASS. OUR ROOM WAS COMFORTABLE AND EACH EMPLOYEE WE INTERACTED WITH WAS VERY PROFESSIONAL.” April Wilson, May 2009“
“I recently stayed at your Hilton Hotel in Old Alexandria Virginia. I received outstanding service from the evening clerk. I believe her name was Tammy? or Tanya? (I did write the name down but misplaced it) She was extremely helpful and went out of her way to recommend the hotel dining room A+ assisted me with trouble with my blackberry charger etc. I will go out my way to stay in that hotel again if I am able to do so!!Great Customer service! “ Best regards, Susan, April 2009
THIS VERY SHORT STAY, I STILL CAN NOT SAY ENOUGH GOOD ABOUT THE HOTEL STAFF OF THE HILTON ALEXANDRIA OLD TOWN. THEIR SERVICE FAR EXCEEDS THAT OF MANY HOTELS THAT I HAVE STAYED IN THROUGHOUT MY YEARS OF TRAVEL. OF SPECIAL NOTE IS THE CONTRIBUTIONS OF TRISHNA AT THE FRONT DESK WHO NOTED MY LATE ARRIVAL AND CALLED TO MAKE SURE MY HOTEL RESERVATION WAS STILL NEEDED FOR MY TRAVEL PLANS. IS IS GREAT TO KNOW THAT THERE IS HOTEL STAFF, LIKE TRISHNA THAT GO MUCH BEYOND THAT OF WHICH THEIR JOB REQUIRES FOR THE BENEFIT OF YOUR GUESTS. PLEASE PASS ON MY THANKS AND GRATITUDE TO THE MANAGEMENT TEAM OF THE HILTON ALEXANDRIA OLD TOWN. February 2009
MEETINGS
“I wanted to send you a giant “thank you” for all of the time spent on our conference. While it was a labor of love, my first conference as the planner went smooth because of the attentive and supportive Hilton staff.” Beth Oliver CSIET, October 2009
“I want to compliment the Hilton staff for a great job with the VA-1 conference and their overall excellent hospitality. You have a great group of people working here and we were all very impressed. I especially want to thank Jose in the restaurant, who tracked me down in the lobby to let me know that he set aside a turkey sandwich for me when there was not one there earlier on the buffet - what a guy. Congrats on going green and please pass our thanks to the entire staff.” Talmadge-AndersonDirector of Public Relations, Virginia Tourism Corporation
“We had a great conference at the Hilton! Our attendees loved the location and hotel. The staff was very helpful and was able to accommodate any changes that came up almost immediately. Thank you for helping to make this conference a success!” M. Soares. ASLA. August 2009
"Our members really liked the Hilton Old Town. I received numerous compliments about the food, the conference room and the location of the Hilton. Others just said "Great Hotel" on our conference evaluation forms. Finally, please thank the Hilton staff for all of their efforts in making our conference such a well-run event” S. Wagoner, Southern States Cooperative, Inc. Education Chair, June 2009
"The entire staff was a pleasure and a joy to work with! The meeting participants gave this hotel rave reviews and thought the location and was simply fantastic!" AACC-Meetings Manager-M. Dubose. Thursday, May 07, 2009
“In my 10 years of holding events at IACP, I have never worked with a more well-prepared and professional staff. The front desk staff and event staff were very well coordinated” “The Precon was the first I had attended before and put any concerns to rest. The front desk staff was well informed and trained and every aspect of the event was carried out as planned, on time, happily and professionally. I will definitely hold another event at this Hilton. Your sales staff is fantastic.” Elaine Deck IACP March 2009
“Thank you Nadia - you provided great service at our last meeting and our members are still talking about it. We are looking forward to next year and the year after and the year after that” Lois Davis, Director, NCPA. March 2009
“We were equally happy with the hospitality and courtesies of the Hilton Old Town staff during the reunion. We heard nothing but praise regarding greetings, check-in and room arrangements. With that many room nights and some members who can be very fussy, it’s highly unusual for us not to receive a single complaint about lodging. Likewise, all of our events all came off flawlessly, thanks to the excellent preparations and terrific responsiveness of the banquet team. I hope you can tell that we were very pleased with the Hilton Old Town - and especially me since I am the board member who recommended Old Town and your hotel for the reunion. You have a great property and a fantastic team to match it. Please let everyone know how much we appreciated their attention, hard work and graciousness.” Stephen H. Clawson, President Validus Public Relation Captain, U.S. Navy (ret.) October 2008
"I just wanted to drop you a quick message to say thank you for all your hard work on the March Meetings held at the Hilton Old Town Alexandria. Feedback from staff regarding both meetings was very positive and I'm sure it was because of the superb attention to detail. In addition, the banquet captain: He was also superb. I noticed that the hotel staff was juggling several events over those dates but we felt like we were the only group in house. Thank you!" Meeting planner NBPTS, March 18, 2008
“Hello Nadia, What a joy you are to work with! Thank you so very much for all your efforts in making our Kidney Development and Repair Conference a grand success. I truly felt very taken care of in your great hands and I appreciated everything you and your team did to make this meeting come together seamlessly. Your team really did do an excellent job! Please give my kudos to everyone in Banquets including Anwar, Adrulfo and Thy. They were wonderful. You really went out of your way, Nadia, to make every little thing go more smoothly with the sleeping rooms and meeting needs, and for that, I thank you so very much. Sincerely” Amy L. Amerson, CMP, Deputy Director of Conferences. The Scientific Consulting Group, Inc. (SCG) March 2007
“Thank you for making our 2006 Annual Conference one of the best yet! Our managers and directors alike had a fantastic time in your hotel and appreciated you and your staffs help.Please pass on my appreciation to all concerned.” A. Andy Schofield, VP Sales. Mind Spring
“I must say, my experience with the hotel staff has been great. They’ve definitely bent over backwards for our group and I can’t tell you how much I appreciate it. The participants love the hotel and service—and they love the location” Shawnice BlakesMeeting Planner, American Board for Certification of Teacher Excellence 4/26/06
WEDDINGS
Dear Stephanie,
I just wanted to let you know that we were very impressed with Lindsay’s service during our planning time and for our event last night. We hope you will recognize her for giving excellent service.
Sincerely,
Shelly Modes
Capital Reunions & Events
"Bringing people together in style"
703-266-6702
fax 703-995-4518
Hello Ladies,
I know that it is a month later but we had to share you how much we enjoyed our experience working with you. The only word we could describe Yolanda' wedding was - FLAWLESS. It was great working with a team with such professionalism and perfectionism. I will recommend the Hilton to future clients.
Just the Perfect Setting Event Planning (JPS)
Shakita & Patrice
Hello Lindsay,
I just had to email you to thank you for contributing to our special weekend at the Hilton. All of our guests have complimented on how beautiful the wedding was and how it was “the best” wedding people have been to. Believe me that is saying a lot…my parents friends have been to A LOT of weddings.
From the location, the ceremony, the food, the service… everyone had different things to say about what they liked and how great the Hilton was. Please pass on our thanks to the guys at check in for accommodating all of our guests and ensuring they all received their out of town gift bags. To the chef, for making incredible appetizers and dinner. If it is possible, the food tasted better that night than at the tasting To the staff for giving our guests such a wonderful experience… the Buffalo boys have never been treated so well. They always ensured that Brian and I were taken care of. And who could forget the bartenders for working so hard for 5 straight hours and ensuring that glasses were always full. Everyone felt it the next morning.
And last but not least thanks to you and Amanda for everything you both did that day. You helped create a beautiful ceremony and reception and everything was exactly how I envisioned it….. actually better. We couldn’t have pulled it off without your help. It was a pleasure working with you. We will recommend the Hilton to everyone we know and please pass on our info to any future brides/clients.
Warm regards,
Catrina Colo Bonus
PS Please thank Amanda for running with me so that I could “sneak” through the back door for our first dance and thank you for ensuring that the cake (s) got up to our room…. They definitely made for a great breakfast the next morning.
Hi Lindsay,
First I want to thank you for all you and the staff at the Hilton did to make the Carroll-Berry Wedding such a great success. Everyone had a great time. The reception was beautiful and our out-of-town guests had a great time at the Hilton in Old Town. What great location.
I also wanted to check with you on the Hilton Rewards Points. Nothing has been posted to our account. Please let me know about that.
Thanks so much for everything.
Marguerite
thanks for getting back to me... I am working on the spreadsheet and can have something emailed to you by Friday at the latest and then we will confirm on Tuesday.
I can't thank you enough for all of your help over the last year. You are a gem and I hope your companies knows the value that they have with you working for them.
Have a good evening
Kary
I will also have the liquor order as well... DaRrell and my mom drink Captain Morgan and I think that is essential!!
Hi Lindsay, Jerry and i want to say thank you for the tasting last week. It was so nice and everything was delicious. I am getting really excited now and feel we are in good hands with you taking care of us.
I did remember that we need a table for the presents in the room. As I think of things i will email.
Thanks again for the great afternoon, Betty
Lindsay,
MANY MANY MANY thanks to the Hilton. You guys have been GREAT!
Can you please settle the balance to the account on file? Or do I need to fill out a new CC form?
Sent from my BlackBerry® smartphone with SprintSpeed
Thanks again for all you did to make our wedding special, we and our guests had a great time and everything worked very smoothly. I will definitely be recommending the hotel to any brides who ask!
Question-I'm a Hilton Honors member, can any points be gained from the wedding? I wasn't sure how that worked.
My number is
210648779
Thanks again.
Cindy
Good Morning Lindsay,
Thank you very, very much for all you did for us to make the wedding so special. So many people commented on how delicious the food was and they were so impressed that it was hot. I really appreciate all your efforts and particularly with so many other events you had to prepare for as well.
If you would be so kind as to forward to me the final invoice that was put on my American Express charge both for the wedding and for the breakfast.
Happy New Year to you, Lindsay, and I hope it is your best year ever.
Warm regards,
Jane Heishman
I am writing to commend Lindsay and Adrulfo for all their help and coordination during the birthday celebration we hosted for our daughter on Nov. 22 in the Washington-Jefferson rooms. Lindsay was with me every step of the way with all the planning and Adrulfo coordinated all the food during the party. Everyone had a wonderful time at the party and we appreciate everything that both Lindsay and Adrulfo did to make the evening a complete success. Thanks also to Tony Chung for overseeing the audio equipment and helping our DJ and to the entire Hilton staff. We couldn't be more pleased and will recommend the Hilton Alexandria Old Town to all our friends!
Margaret Martin
Hi Lindsay –
First I just wanted to say that we had a wonderful time! Your banquet staff is absolutely amazing! Becky and I will be writing a letter after she gets back from her honeymoon but I wanted to check and see if I could get an itemized receipt for all charges incurred?
Look forward to hearing from you –
Lisa A. O'Buck
Hi Lindsay,
Just wanted to THANK you so much for all your help during the wedding weekend. I have never seen a hotel wedding coordinator so involved and proactive with everything - you were amazing!!!
I am a little concerned that we might have left a gift or two at the hotel - please let me know if you find anything!
Thanks!
Rachael
I just wanted to take a moment and thank you all once again for an excellent event!
Roger
|
|
|
|
